Introduction Thank you for your interest in Graff Retail. If you are looking for more information about our company, you have come to the right place. Enjoy browsing through our Media Room. Members of the press are invited to get in touch with us using the contact information below. Media Contacts
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"Customers will always pay more for service," says Kevin Graff, who founded Graff Retail after years in the business and helps retail chains drive business through staff training and recruitment. |
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Savvy retailers are adapting to smarter, more demanding customers, says Kevin Graff, president of Oakville-based Graff Retail. "There's still a fighting attitude." read more. |
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Tips & Tricks - Don't just survive - thrive...by doing what they do better." read more. |
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Well, you can set aside all the dread and worry because the truth is that you can and should be doing just fine, thank you very much. Why do I say this? Well, the best-kept secret it seems during this economic malaise is that most retailers are actually ahead of last year." read more. |
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They’re the public face of your business and your brand, and no one plays a more important role in bringing staff and head office together. But what really makes your store managers tick? Delegates attending STORE 2009 came to find out what Kevin Graff had to say…read the full story. |
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“Staying relevant to the customer isn’t an issue that’s unique to a down economy. In fact, it’s probably the biggest challenge for every retailer…read the full story. |
Marketing 411 WEEKLY Oct 2008 |
Would you perform open heart surgery if you had never been to medical school? What about defusing a live bomb without any prior formal instruction? "Ridiculous", you say. "That would be the height of foolishness." Obviously, you are 100% correct!read the full story. |
retailwire - BrainTrust Panelist |
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In Canada, retail returns vary from a low of five per cent to a high of 30 per cent during the holiday season, according to figures from Toronto-based retail consultancy firm Graff Retail Group. ...Read full story |
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July, 2008 – The Singer Retail Academy (SRA) is a human resources initiative designed to significantly enhance the training and career development of staff employed at the retail shops and the field supervisory personnel. The SRA has been developed in conjunction with Graff Retail, a Canadian human resources consultancy company specialising in the retail industry...Read full press release |
WEBSITE RE-BRANDING THAT HELPS DRIVE RETAIL PERFORMANCE |
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Toronto, June 3, 2008 – Retail Council of Canada (RCC) awarded 18 prestigious industry awards at the annual Excellence in Retailing Awards Dinner last night. These awards recognize the retail industry's top achievers and were presented as part of STORE 2008 — Canada's Retail Conference...Read full press release |
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"Developed in partnership with Graff Retail, the program included systems for hiring, sales training, sales management and performance coaching, with training materials, supporting documents, classroom workshops and an in-store training approach developed for each system. An implementation schedule was prepared and the entire program launched over the course of fiscal 2005 to 2007...Read full press release |
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"If there’s one area in which retailers really excel, it’s generating great advertising and excitement in their stores. Just when you think you’ve heard and shopped every promotion there is, along comes another barnburner where almost everyone seems to pull in shoppers by the thousands...Read full press release |
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"Guest speaker Kevin Graff told the merchants that service is vital to their survival because they don't receive the same amount of traffic as stores in malls...Read full story |
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"The four-day trade exposition featured seminar guests including retailer Rokie Bernstein, Vogue fashion forecaster Ed Menicheschi, marketing expert Kevin Graff...Read full story |
Image Gallery Graff Retail in action. Enjoy a browse through some of our memorable moments. |
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Fast Facts Get to know Graff Retail. The photos and literature included in the Graff Retail Fast Facts Kit are for editorial use in newspapers, magazines, trade publications and broadcast media. In addition, we invite potential clients to use this kit as a quick resource and to learn more about our approach to retail training and consulting. DOWNLOAD GRAFF RETAIL FAST FACTS
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