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Just One More Item...PLEASE!
 
If you earn your living in retail sales, listen up!  This is the hottest season of the year, agreed?   So if there's ever a time when you need to be 'on your game', this is definitely it.  For the next several weeks (and hopefully much longer than that) your sales skills must be at their peak.
 

How do you ensure that?  Let's start with a strategy that will bring instant results ... show just one more item to every shopper!
 

That's right, we want you to present one more solution, one more opportunity, one more sweet deal than you normally would to each one of your customers during the rest of the Christmas rush.  If you're a cashier, you can get involved by pointing out just one more item to every shopper.  Everyone should be part of this process!  
 

What's in it for you?  First and foremost, that's how you provide exceptional service to your customers.  You're there to save them time and satisfy more of their needs.  That's what a great sales person does.  Second, it obviously creates some wonderful additional revenue for your store.  Third, you'll be a star!  (But you're not really concerned about that, right?)
 

Start using this approach immediately to maximize the few high-volume days we have left.  To help you with this, we've posted a short video on our website that highlights a great strategy for adding on at Christmas.  If you haven't already committed this to memory and started using it every day, get moving!
 
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Jurek Leon, one of Australia's leading retail consultants, has created another great source of useful Christmas tips.   Check it out at 
http://www.christmastipsforretailers.com/. You'll be glad you did!
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This is the time for action ... so get selling!
 

1-888-263-1835    solutions@graffretail.com
 
 
Volume 6 Issue 16  December 2, 2008 
CLICK HERE
 What skills do store managers need to improve upon
Quick Links
2 Free Videos...Our Gift To You!
 
We at Graff Retail would like to share our own brand of Christmas magic with you...the gift of increased sales! 
 
We've posted two videos on our website that are loaded with tips to help you and your staff sell more this season. 
 
This project was created in partnership with Scotiabank and their Get Growing For Business initiative (www.getgrowingforbusiness.com).
 
To watch the videos, just click here.  It's our gift to you!


GRAFF RETAIL INC.
Improving retail performance through integrated hiring, orientation, sales training, sales management and management development programs.
1-888-263-1835
www.graffretail.com.         solutions@graffretail.com
Copyright © 2008 Graff Retail Inc.  All rights reserved.
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Graff Retail | 114 Lakeshore Road East | Suite100 | Oakville | Ontario | L6J 6N2 | Canada